Today I spent the morning making AM rounds with LH. She demonstrated to me the importance of evaluating QA (quality assurance) first hand. I watched closely as she interacted with the staff and the residents. LH is a self proclaimed "perfectionist" and I don't think anyone would argue with that. It was interesting to watch her delegate so effortlessly. This has been something I have always struggled with. I am more of the, "If you want something done right..." kind-a girl. It's not that I have difficulties asking people to do things, I'm just afraid they will not do it good enough. My gosh, putting it that way really makes me sound horrible doesn't it? But, it is a realization for me that I should have more faith in others so that they might learn and grow and also receive credits for accomplishments. However, there were other leadership skills in which I felt I had more skill. All leaders have their different leadership methods and styles. I think it is important for leaders to be able to identify their weaknesses, and excellent leaders will work to improve upon those weaknesses.
LH also spent some time showing me the State of Texas's LTC guidelines and expectations. She showed me how to view the information on-line, from what sites, and how to read the information correctly. She showed me how our company keeps track of surveys and how they set goals for improvement. I spent some time reviewing HIPPA guidelines and attended a leadership meeting as well. I was informed as part of meeting my objective to become comfortable speaking in leadership meetings, that I should be prepared to present new corporate abuse and neglect policy information to all departmental heads on July 28th. I was given the information to review prior to this presentation. Nothing like having to jump right in there.
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